Turn on Push Notifications
Push notifications keep you updated on your driver’s status (assigned, en route, arrived, completed). They’re the fastest way to get real-time updates.
- Enable in the app: Account → Notifications & Location
- Recommended: allow notifications so you don’t miss arrival/completion updates
Add Your Vehicle (up to 3)
Add vehicle details, confirm they’re correct, and press Save. You can store up to three vehicles and choose the one you want refueled each time.
- Double-check vehicle info so the driver refuels the correct car
- You can update or replace vehicles later as needed
Enter Your Service Location & Start a New Refill
Enter the location where your vehicle is parked, then select New Refill. Provide any helpful notes (parking lot, space number, building entrance, etc.).
Select the Vehicle You Want Refueled
Choose one of your saved vehicles to make sure the correct vehicle is serviced at the location you entered.
- If multiple vehicles are nearby, selecting the right one prevents confusion
- Make sure the vehicle is present at the service location during your refill
Driver Assigned & Dispatched
A Gas Me Up driver will be assigned and dispatched to your location. You’ll receive updates through push notifications as your order progresses.
- Stay available in case the driver needs clarification
- Ensure the vehicle remains accessible until the refill is complete
Make the Gas Cap Accessible
Before the driver arrives, make sure your gas cap is ajar and the fuel door area is accessible. This helps the driver complete your refill quickly.
- Unlock the fuel door if your vehicle requires it
- Clear any items blocking access to the fuel door
Refuel Completed & Gas Cap Secured
After refueling is complete, your driver will secure your gas cap (and close the fuel door when applicable).
- Your vehicle is left in a safe, ready-to-drive state
Optional: Subscriber Tire Refill Add-On
If you’re a subscriber and opted into tire refills, the driver will check and add air as needed to reach approximately 33 PSI (or equivalent measurement).
- Performed only when the add-on is enabled for your account
- Targets a typical safe PSI range (may vary by vehicle and tire specs)
Final Payment Processed
Your final payment is processed after service is completed. For subscribers, the final charge will include only the cost of the gas (service fee waived).
- Make sure your payment method on file is current
- You’ll see the finalized amount reflected on your receipt
Completion Notification & Digital Receipt
You’ll be notified when fueling is complete and receive a digital receipt for your records.
- Receipt includes service completion confirmation and charges
- Keep receipts for reimbursement or tracking fuel spend